GDPR Information

Privacy Service

How we collect, process and protect your personal data when using devcon.studio. Compliant with GDPR (EU 2016/679) and BDSG.

Last updated 8 min read

Data Controller

Responsible entity

Data controller within the meaning of Article 4(7) GDPR is BCP - Business Control Panel UG (haftungsbeschränkt), Berliner Straße 161, 10715 Berlin, represented by Managing Director Matteo Presser.

Contact for data protection

Email: legal@bcpanel.de
Discord: discord.gg/devCon
No external Data Protection Officer is appointed (not legally required for our size).

Hosting

Hetzner Online GmbH

devcon.studio is hosted on servers operated by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. All data is processed exclusively within the EU.

Legal basis

Processing is based on Art. 6(1)(f) GDPR (legitimate interest in providing a stable, secure website) and a Data Processing Agreement (DPA) under Art. 28 GDPR with Hetzner.

Discord OAuth

Login via Discord

When you log in via Discord OAuth 2.0, we receive: your Discord User ID, username, avatar URL and (if you authorize the email scope) your email address. We do not see your Discord password at any point.

Purpose & legal basis

Used solely for account identification, license assignment and customer support. Legal basis: Art. 6(1)(b) GDPR (contract execution).

Discord Inc. as third party

Discord Inc. is based in the USA. Data transfer is secured via Standard Contractual Clauses (SCC) and Discord\'s GDPR-compliant infrastructure. Privacy policy: discord.com/privacy.

Stripe Payments

Payment processor

All payments are processed by Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Dublin 2, Ireland. Stripe is PCI-DSS Level 1 certified.

What we receive

We never see card data. From Stripe we only receive: transaction ID, payment status, currency, amount, and (for invoicing) name and email. Card details remain exclusively with Stripe.

Legal basis

Art. 6(1)(b) GDPR (contract execution). Stripe privacy policy: stripe.com/privacy.

License Bindings

What we store

For each purchased license: license key, your Discord user ID, the bound server IP (FiveM scripts) or Discord guild ID (bots), product version, and timestamps for first bind and last heartbeat.

Why we store it

License bindings prevent piracy and unauthorized resale, and let us deliver updates only to legitimate customers. Legal basis: Art. 6(1)(b) GDPR (contract execution) and Art. 6(1)(f) GDPR (legitimate interest in protecting our products).

Retention

License records are kept for the duration of the license plus 6 years (commercial retention obligations under § 257 HGB / § 147 AO). Heartbeat logs older than 90 days are automatically deleted.

Logs & Cookies

Server logs

Our nginx access logs store IP address, timestamp, requested URL, HTTP status and user-agent for security and debugging. Logs are rotated and deleted after 14 days.

Essential cookies only

We use a single essential session cookie (devcon_panel_session) for login state. No analytics, no advertising, no third-party tracking. Therefore no cookie consent banner is required under TTDSG / DSGVO.

No tracking

We do not use Google Analytics, Facebook Pixel, Hotjar or any other tracking service. We have no interest in your browsing behavior.

Your Rights

GDPR rights

Under Articles 15-22 GDPR you have the right to: access (Art. 15), rectification (Art. 16), erasure (Art. 17 — except where retention is legally required), restriction (Art. 18), portability (Art. 20) and objection (Art. 21).

How to exercise them

Send an email to legal@bcpanel.de with the subject "GDPR Request". We confirm receipt within 72 hours and respond fully within one month (Art. 12(3) GDPR).

Right to withdraw consent

Wherever processing is based on consent (Art. 6(1)(a) GDPR), you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.

Complaints

Supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). For us, this is the Berliner Beauftragte für Datenschutz und Informationsfreiheit, Friedrichstr. 219, 10969 Berlin, datenschutz-berlin.de.

Try us first

If you believe we are processing your data incorrectly, please contact us first — most issues can be resolved within hours via Discord or email.